SMS Terms & Conditions
Everything you need to know about our text messaging program.
Effective Date: March 3, 2026 · Last Updated: March 3, 2026
Overview
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from QuinnEssential Health Care. This agreement outlines the terms governing our text messaging program.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from QuinnEssential Health Care. This includes SMS messages for conversations, appointment reminders, account notifications, health updates, and other care-related communications. Message frequency varies. Message and data rates may apply. See privacy policy at Privacy Policy. Message HELP for help. Reply STOP to any message to opt out.
Types of Messages You May Receive
When you opt in to our SMS program, you may receive the following types of messages from QuinnEssential Health Care:
- Appointment Reminders: Confirmations, reminders, and follow-ups for scheduled appointments
- Account Notifications: Updates related to your account or patient records
- Health Updates: Important health information or care instructions relevant to your services
- Order & Service Alerts: Notifications related to services, referrals, or care coordination
- General Communications: Responses to inquiries and other two-way conversations initiated by you or our team
Message Frequency & Rates
Important Disclosures
- Messaging frequency may vary. The number of messages you receive will depend on your appointments, account activity, and interactions with our team.
- Message and data rates may apply. Standard carrier rates for SMS messages and data usage may apply depending on your mobile plan. Please check with your carrier if you are unsure.
How to Opt Out & Get Help
You are in control of your SMS preferences at all times:
To opt out at any time: Reply STOP to any SMS message you receive from us. You will receive a confirmation and no further messages will be sent.
For assistance: Reply HELP to any message, or visit our website at quinnessential.org.
After opting out, you may opt back in at any time by texting START or by submitting a new opt-in form on our website.
Privacy & SMS Consent
Your privacy is important to us. Please review our full Privacy Policy for details on how we handle your personal information.
SMS consent is not shared with third parties. Your phone number and opt-in consent for SMS communications will never be sold, rented, or shared with third parties or affiliates for marketing or any other purposes.
Policy Links
- Privacy Policy — How we collect, use, and protect your personal information
- SMS Terms & Conditions — This document
- quinnessential.org — Our main website
Contact & Support
QuinnEssential Health Care
To opt out: Text STOP | For help: Text HELP